AirCom3.0.0 - App Store

AirCom is the convenient, easy-to-use app that allows Air Methods customers and partners to electronically request a helicopter, sending the user’s information and GPS location from his/her device before deploying the aircraft to the scene or hospital for fast and high-quality clinical transport.

First responders: The user is able to see the steps taken by the AirCom communication center during the process of evaluating the request and then assigning an asset to the request. Once the helicopter is on the way to the scene, the user will be presented with a map, allowing the user to track the helicopter in real time.

Hospital partners: AirCom can also be used in a hospital environment. The user can simply log into AirCom’s web app to make a request and then complete a form before confirming the flight. All this can be done on a device or as a web form. Once the helicopter is on the way to the scene, the user will be presented with a map, allowing the user to track the helicopter in real time.

Version History Version 3.0.0 is a major update:
- Google Maps support as an optional map provider (per organization), with tracking, flight simulation, and address search
- New in-app password reset
- System Information screen for support
- Full Vellox rebrand with refreshed icons and assets
- Map/route fixes: smoother refresh, full ground routes, less flicker, Android full-screen fix
- More accurate flight tracking
- Crash guards and stability improvements 3.0.0 Jul 28 Version 2.1.1 adds necessary validation for "phantom" destination that appears in coordinates 0,0. 2.1.2 May 29 Version 2.1.1 adds necessary validation for "phantom" destination that appears in coordinates 0,0. 2.1.1 11/05/2025 Version 2.1.0 fixes some custom fields setup in CAD not being clickable 2.1.0 10/07/2025 Version 2.0.0 introduces some UI and UX improvements among other map and routing fixes
- Fix map and route refresh when asset type is changed from the CAD
- Fix map and route refresh when pick-up location is changed from the CAD
- Fix random crashes by handling HERE maps errors properly 2.0.0 08/07/2025 Version 1.12.8 introduces the following fixes among other quality of life and security improvements.
- App does not send complete LZ info, causing a landing zone display issue on the CAD.
- Random crashes when clicking on some UI elements overlaying the map. 1.12.8 02/11/2025 Version 1.12.4 fixes the most recent breaking error during map initialization. 1.12.4 08/15/2024 In version 1.12.3, FV Transport moves away from using Google Maps and is now using HERE Maps. 1.12.3 08/13/2024 Version 1.12.2 improves on handling of expiring auth token. 1.12.2 11/13/2023 Version 1.12.0 includes several bug fixes, security and quality of life improvements, such as:
- Customizable intake fields
- Additional password requirement for new and existing users
- Transfer center users can now utilize chat
- Landing zones can now be searched by name, searches through our database additionally now
- Flight tracking bug fixes and improvements
- Deployment updates and fixes 1.12.1 08/31/2023 Version 1.12.0 includes several bug fixes, security and quality of life improvements, such as:
- Customizable intake fields
- Additional password requirement for new and existing users
- Transfer center users can now utilize chat
- Landing zones can now be searched by name, searches through our database additionally now
- Flight tracking bug fixes and improvements
- Deployment updates and fixes 1.12.0 07/19/2023 - Extend data polling interval
- Fix various errors 1.11.9 08/17/2022 - Extend data polling interval
- Fix various errors 1.11.7 05/25/2022 - Extend data polling interval
- Fix various errors 1.10.1 07/29/2021 - Active Calls: Display requesting agency/hospital in expanded mode
- Menu: Show active calls counter
- Show notification when new active call appears
- Support using same email for different organizations
- Profile Settings: Allow changing Email
- Call Form: Customizable fields
- Restrict LZ to user's agencies or hospital
- Fix some TC users not having access to chats
- Disable cancelling a picked up call 1.10.0 02/26/2021 - Extend data polling interval
- Fix various errors 1.9.0 08/13/2020 Various fixes 1.8.3 07/17/2020 Added:
- Support organization outage mode
- Display message when asset arrived to a waypoint
- HIPAA Disclaimer

Fixed:
- Fix various errors
- Disable cancelling a picked up call 1.8.2 06/15/2020 Added:
- Support organization outage mode
- Display message when asset arrived to a waypoint
- HIPAA Disclaimer

Fixed:
- Fix various errors
- Disable cancelling a picked up call 1.8.1 05/10/2020 Added:
- Support organization outage mode
- Display message when asset arrived to a waypoint
- HIPAA Disclaimer

Fixed:
- Fix various errors
- Disable cancelling a picked up call 1.8.0 05/10/2020 Fix error "NotFound" error box on startup 1.7.0 01/21/2020 Added:
- iPhone X+ support
- Analytics
- Separate icons for Search Results and LZ Markers

Fixes:
- Continue asset marker projection if asset position or speed haven't changed
- Close chat modal on call turndown
- Ensure that Agency/Hospital selector is always visible in Profile
- GMaps balloon layout 1.6.2 07/14/2019 - Chat with dispatch
- Pick-up location update
- Landing zones nearby search
- Support for multiple hospitals during registration
- Support for Transfer Centers
- Better design for the main screens
- Added request numbers and Call IDs
- Various fixes 1.6.0 02/13/2019 Changes:
- Same user is now able to make multiple concurrent requests
- Drop-off point is now supported
- Asset projection is animated during a flight
- Various asset icons added
- Receiving hospital is now picked from list
- Better filtering for hospitals and EMS agencies
- Added "Ok" buttons to modal dialogs
- Various fixes and improvements 1.5.0 12/29/2018 1.4 08/30/2018